Referrals Coordinator


San Antonio, TX, USA Remote

Full time

Customer Service


Mar 14

Referrals Coordinator

Location: San Antonio, TX

Location Type: San Antonio Remote

Schedule: Full_time

Req: R-301648

If you are an existing CenterWell or Humana

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About this job


The Referrals Coordinator 2 processes referrals from Military Treatment Facilities (MTFs) and civilian providers. The Referrals Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.


The Referrals Coordinator 2 includes data entry into medical management system, assigning an appropriate provider, reviewing for benefits, and/or medical necessity as required or pending to a nurse or supervisor who can complete or request additional information.

Role Responsibilities 

  • Recognizes a sensitive diagnosis and/or referral requiring Case Management, and pend to appropriate point of contact for review.
  • Understands TRICARE benefits/limitations and Humana Military referral processes,

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