Recruiter (Specialist Roles)

American Express

Tokyo Prefecture, Japan Remote Hybrid in Minato-ku, Tokyo-To, Japan

Full time

Human Resources / Recruitment

Hybrid

Dec 14

Description

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

 

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.


Role & Responsibilities:

You will be responsible for strategically executing the end-to-end hiring, while ensuring superior candidate and Hiring Leader experience. You will execute the recruiting process to acquire the best talent with speed and quality. You will be a talent champion who can actively stay connected to a robust pipeline, maintain long-term relationships, and energetically sell the role and the AXP brand.

Here’s just some of what you’ll do in this role:

•   Lead and own screening, assessment, interview, and offer process activities for the regional/functional segment

•   Enact broader GTA recruitment strategy to ensure delivery of qualified and diverse talent

•   Master ops excellence by using available technologies to improve efficiency and quality to accomplish the delivery plan

•   Recommend and drive improvements to the local sourcing strategy and pipeline by actively collaborating with GTA Manager

•   Work with Hiring Leader to achieve hiring volume and headcount goals, gather key input for candidate slates, and provide feedback on candidates and influences hiring decisions

•   Update and post jobs, manage requisitions, and disposition candidate

•   Conduct first round interview, intake meetings, interview debriefs, and reviews assessments

•   Structure new offers, works with compensation team to determine appropriate package and negotiate offer

•   Partner with employee relations, legal, background check, etc.

•   Communicate proactively and in a timely manner with candidates, providing details on the selection process and Hiring Leader feedback

•   Create events and handle colleague referrals

•   Keep abreast of new hiring practices and trends in the industry

•   Conduct trainings to hiring leaders and internal candidates

Qualifications

Unique career journey shaped by your talent and curiosity

•   Excellent communication, collaboration, influencing, and problem-solving skills

•   Segment and industry-specific knowledge

•   Ability to effectively maintain relationships

•   Ability to partner with ancillary groups supporting TA processes

•   Ability to make logical decisions in a complex environment

•   Ability to work in a high-volume environment, handle multiple tasks, and prioritize accordingly

•   Ability to influence at the highest levels

•   More than 3 years of experience as a recruiter

•   Proficiency in Japanese (JLPT1 or equivalent) and more than business level of English

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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