Email Chat / Online Correspondence Specialist

Corestaff Services/Power by Swipejobs

Must Live in United States Remote only

Full time

US$17.74-23.65 (hourly)

Customer Service / Chat

Remote No Phone

Dec 8

This job is no longer accepting applications.

FULLY REMOTE- Email/Chat Correspondance Specialist

Our client, Empower Retirement, is seeking two Email/Chat Correspondance Specialists for their Participant Services team - contract now through April 21st, 2023. This team supports plan participants with online communication. If you are interested in an entry-level opportunity within the retirement services industry, please apply.

Pay Range: $17.74 - $23.65

Hours: Monday-Friday 8:00 am - 6:00 pm MST (start 8:00 - 9:00 am MST)

What you will do:

· Provide written responses to participant emails, website chat requests, and/or requests for custom letters

· Provide timely communication and customer support

What you will bring:

· Bachelor's degree or an equivalent work experience

· Two years customer service experience

· Proficiency in Word, Excel, and Outlook

· Proven communication skills both verbal and written

What will set you apart:

· Email chat / Online Correspondance experience

· Previous database experience

· A passion for providing quality customer service and finance/retirement

· Capability to adapt communication style while servicing our diverse customer base

· Attention to detail and ability to learn and apply financial industry policies, processes, and procedures

Internet and Connection Requirements:

· High-speed internet required. Minimum service level of 50Mbps download and 10Mbps upload to ensure the best service quality.

Contract position now through April 21st, 2023. *FULLY REMOTE* and equipment included!

Please submit your MS Word resume with your online application.

Related terms: entry-level, communications, finance degree, marketing communications, social media, chat, email operations, web chat, live chat, client services.


Job Types: Temporary, Contract

Pay: $17.00 - $24.00 per hour


  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid training
  • Vision insurance
  • Work from home


  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: Remote

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Personal Information


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