Contract Specialist - Healthcare (WFH/Remote)

Expressable

United States Remote only

Full time

US$26.45-31.25 (annually)

Business Operations

Remote

Oct 14

Full-time Non-Exempt

Direct Hire

100% Remote

$26.45 to $31.25 per hour


About Expressable:

Expressable is a virtual speech therapy practice on a mission to transform care delivery and expand access to high-quality services, serving thousands of clients since our inception in late 2019. We are passionate advocates of parent-focused intervention. Our e-learning platform contains thousands of home-based learning modules authored by our clinical team, helping SLPs empower caregivers to integrate speech therapy techniques into their child’s daily life and improve outcomes. Our mission is to set a new standard in speech therapy by making every caregiver a champion of their loved one’s success. We envision a world where everyone can fulfill their communication potential.


About the Role:

We are looking for a highly organized and self-motivated, Contract Specialist to join our growing payor relations team. You will be responsible for supporting contracting efforts with health plans and government programs. 


We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time.

What you would be doing at Expressable

  • Manage contracting efforts through entire procurement process (end to end) to ensure contracts are administered and implemented accurately
  • Ensure contracts are completed on time and to high quality standards, meeting weekly deadlines.
  • Manage day-to-day contract administration issues for agreements; including operations, contract implementation, tracking against targets and provider education as needed.
  • Collaborate with the contracting leadership team to ensure best practices in negotiations to achieve aggressive reimbursement rate and overall targets are met 
  • Identify strategic opportunities within local markets (i.e., network expansion opportunities, reimbursement rates, etc.)
  • Collaborate and work closely with other members of the Payor Relations team as well as with our Credentialing team and other internal stakeholders to complete contracts.
  • Work with the Senior Director to identify and implement additional quality incentive contract opportunities
  • Serve as a point person for contracting reporting

What you bring to Expressable

  • Bachelor’s Degree or equivalent direct experience
  • At least 2 years of health plan and government program contracting experience to include reviewing and completing contracting documents such as Provider Service Agreements, Network Request Forms, Provider Surveys, ADA Forms, Contract Demographic Forms, Participation Forms, etc.
  • Experience participating in the credentialing process.
  • Experience with and competency in Google Suite and demonstrated ability to independently master new technologies
  • Ability to collaborate with a fully remote team

Key competencies for success in this role

  • Attention to Detail-- Double-checks the accuracy of information and work product to provide accurate and consistent work. Provides information on a timely basis and in a usable form to others who need to act on it. Carefully monitors the details and quality of one's own and others' work.
  • Planning/Organizing (Time Management)--Ability to work independently. Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. Acts with a sense of urgency.
  • Research--Ability to independently and rapidly acquire knowledge and context in complex subject areas through independent research, survey and interviewing, and qualitative and quantitative data analysis. Comfort with academic research.
  • Oral and Written Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Benefits at Expressable

  • Exceptional paid time off policies that encourage and support life balance
  • 401k matching to ensure our staff have what they need to enjoy their retirement
  • Health insurance options that ensure well being for the whole person and their family
  • Hardware provided for home office setup
  • Remote work environment that strives for connectivity through professional collaboration and personal connections

Expressable values people. From the technology we develop, the services we provide, and the culture we maintain, Expressable cares about the experience of our employees, clients, and prospects. We intentionally create and sustain supportive environments in which everyone - clients, caregivers, speech-language pathologists, and team members - can achieve their highest potential.


We believe that building trusting and collaborative relationships is paramount to delivering quality care so we operate with the highest levels of honesty, transparency, and accountability as individuals and a collaborative team. We believe that transforming therapy happens through the steady and iterative problem solving of an interdisciplinary team.


Expressable is an equal opportunity workplace. We celebrate and embrace diversity and are committed to building a team that represents a broad tapestry of backgrounds, perspectives, and skills.


Expressable is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Expressable will take the steps to ensure people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our HR Director at ann.fuller@expressable.io.

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