Private Events Assistant-TEMP position

Ruths' Chris Steak House

United States Remote only


US$21-23 (hourly)

Business Operations


Aug 12


  • Utilize the Tripleseat discussion templates and event contract to interact with Private Dining guest via phone and/or email to confirm the details of the upcoming event or to answer any questions that arise.
  • Follow up with guest after the event to ensure guest satisfaction.
  • Communicates all event details to the local Restaurant Management group ensuring 100% clarity of details and expectations, validating information and menu, answering questions and passing guest contact on to the Restaurant Management team.
  • Keeps record of Guest contact information, interactions, and transactions in our reservation system and Tripleseat.
  • Monitor National Partner and broadcast event inbox and route inquiries to National Private Dining Program Support Coordinator.
  • Fully knowledgeable and efficient on the event booking management software.
  • Generate reports within the event booking management software as requested and send weekly reports for each PEC and submit to Manager, Sales & Support.
  • Assist in the coordination of catering, private dine menu request.
  • Backup for Regional Sales Support and Teams in other regions as needed, including managing PEC's locations completely while team member is out on PTO.
  • Manage Private Dining events on the books successfully and work pipeline of inquiries, prospects, tentative and definite bookings.
  • Work closely with PEC to generate new business and maintain contact with present accounts.
  • Responsible for assisting the Regional Sales Team with Private Dining events from organizations to execution, including delegation of responsibilities to Restaurant Team.
  • Administrative duties assigned as needed.
  • Additional duties as assigned.


  • Must be able to read, write, and demonstrate excellent verbal and written communication skills.
  • Excellent Customer Service skills.
  • Proficient computer skills, including Microsoft Word, Excel and Outlook TEAMS.
  • Strong keyboarding and data entry skills, alpha and numeric.
  • Ability to think well on his/her feet and to solve problems with ease and enjoyment.
  • Ability to deal with difficult clients or customers over the telephone, while exhibiting a consistent

level of professionalism.

  • Must exercise accuracy, discretion, good judgment, attention to detail, courtesy, tact and patience

Strong interpersonal skills; establishes and maintains good working relationships, friendly and polite


  • Must be able to work independently with minimal direction and supervision.
  • Strong organizational skills and attention to detail.
  • Ability to pass a verifiable background check.


  • Bachelor’s Degree in Business, Marketing, or Communications preferred.
  • 1+ years of event or private dine coordination experience preferred.
  • 1-2 years in hospitality industry preferred.
  • Restaurant experience preferred.
  • Equivalent combination of education and experience.

NOTE: The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive but is for informational purposes only. Ruth’s Hospitality Group is an Equal Opportunity Employer

Job Types: Full-time, Temporary

Pay: $21.00 - $23.00 per hour


  • 8 hour shift


  • Events management: 2 years (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: Remote

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