Customer Service Specialist

Valero

United States Remote only

Part time

US$40-50 (hourly)

Customer Service

Remote

Aug 6

This job is no longer accepting applications.

About the job

Responsibilities

  • Communicate with customers via phone, email and chat
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms
  • Answering questions about a company's products or services.
  • Processing orders and transactions.
  • Resolving issues and troubleshooting technical problems.
  • Delivering information about a company's offerings.
  • Providing proactive customer outreach.
  • Handling customer complaints.
  • Collecting and analyzing customer feedback.



Qualifications

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
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